How we work

We transport more than 4,000 children to and from home and school every day is operated by Ruter. We coordinate, plan and organise passenger transport in the public sector and are responsible for operating school transport services, as well as producing travel cards with school tickets for pupils Akershus. 

A successful school transport service requires five parties to work together


Responsible for school transport services for pupils in primary and secondary schools in the county.


Makes decisions regarding school transportation, as well as plans and organizes school transport on behalf of the county municipality, coordinating it with the regular public transportation services.


Apply for school transportation for students attending the schools in the municipality, if the responsibility for this lies with the municipality in question.


Apply for school transportation for students at the school, if the responsibility for this has been delegated to the school by the relevant municipality.

Report any changes in transportation needs (only applies to changes in dropoff and pickup times).



Report changes in transportation needs (applies only to addresses).

Cancel/rebook approved transportation.

School transport services are organised by Ruter

We are responsible organising the actual school transport by minibus or taxi for all pupils travelling to and from school. We plan and coordinate the pickup and transport of more than 4,000 pupils to schools by minibus or taxi in Akershus every day. This requires careful planning since the pupils start and finish school at different times.

In the control room, we monitor all of our vehicles, where they are in real-time, and where they are going. We also communicate with our drivers, users, and the schools, and keep them updated on important information that could affect pickup and drop-off times, changes to schedules, delays, etc.

Our 300 drivers are trained in our Driving Academy and prioritise safety and punctuality. It is important to them and us that, as a parent or guardian, you can be confident that your pupil:

      • has had a positive experience
      • has been driven safely
      • and that the drivers have expertise and experience in driving pupils with special needs