How we work

We transport more than 4,000 children to and from home and school every day

Skoleskyss.no is operated by Konsentra, a subsidiary of Ruter. We coordinate, plan and organise passenger transport in the public sector and are responsible for operating school transport services, as well as producing travel cards with school tickets for pupils in the former municipalities of Akershus and Lunner. 

A successful school transport service requires six parties to work together

COUNTY AUTHORITIES

Responsible for school transport services for pupils in primary and secondary schools in the county.

Responsible for paying for school transport service pupils in upper secondary schools for pupils registered as resident in the county (with and without special needs).

RUTER

Plans and organises school transport on behalf of the county authority and coordinates it with ordinary public transport services.

Makes school transport decisions (with and without special needs).

Handles appeals against school transport decisions.

KONSENTRA

Organises special transport based on guidelines from the decision made by Ruter.

Day-to-day follow-up of the transport, including performance and deviations from normal service.

Monitors passenger carriers.

Production of travel cards with school tickets.

MUNICIPALITIES

Apply for school transport for pupils at schools in the municipality if the municipality in question has been assigned responsibility for this.

Responsible for paying for school transport service pupil in primary and lower secondary school
(with and without special needs).

SCHOOLS

Apply for school transport for pupils at the school if the relevant municipality has assigned responsibility for this to schools.

Report any required transport changes, only applies to times.

Distributes travel cards with school tickets.

PARENTS AND GUARDIANS

Report any required transport changes, only applies to addresses.

Cancels/reactivates journeys.

School transport services are organised by Konsentra

We are responsible organising the actual school transport by minibus or taxi for all pupils travelling to and from school. We plan and coordinate the pickup and transport of more than 4,000 pupils to schools by minibus or taxi in the former municipalities of Akershus and Lunner every day. This requires careful planning since the pupils start and finish school at different times.

In the control room, we monitor all of our vehicles, where they are in real-time, and where they are going. We also communicate with our drivers, users, and the schools, and keep them updated on important information that could affect pickup and drop-off times, changes to schedules, delays, etc.

Our 300 drivers are trained in our Driving Academy and prioritise safety and punctuality. It is important to them and us that, as a parent or guardian, you can be confident that your pupil:

      • has had a positive experience
      • has been driven safely
      • and that the drivers have expertise and experience in driving pupils with special needs